![]() He called someone called me back and said to come to the store and he will TRY to return my money. ![]() Been waiting for a call back from the DM, still nothing. So finally I find it on the phone with her cs number and she won't even listen to them. I ask her for Corp number she doesn't want to tell me then when she does it is the customer survey number. She was rude and didn't even want to hear me or her cashier. The manager Jamie came over and started the transaction and says she can't give me cash. What if you are an elderly person who had to pay someone to take those trips? They make so much money from their pharmacies and are not staffing with a second person on a Saturday? Unreal! So, more likely, TWO trips while someone is needlessly suffering. Not looking forward to having to go to this pharmacy again later tonight and waiting again in line, just to be told the script was not filled (as we know from the phone message). But the pharmacy I am dependent on I cannot get that dropped off script elsewhere. Would they send the sales people who are selling candy or make up to lunch? Of course not, because then I can just go around the corner and get that stuff from CVS. There was a phone number in the window that said if closed go to a certain other Walgreens, which is a 45-minute drive and a bridge toll away. How are we supposed to get our script? It is dropped off with no way to get to it. I call the Walgreens corporate office, also closed because it is Saturday. Mind you, this is a 24 hour Walgreens! We are being told by Walgreens staff (and I am still on the phone on hold at this point!) the pharmacist went to lunch and will be back in 45 minutes (!). I would hope that Walgreens would reprimand Brandon ** for his unprofessionalism and Ms. Walgreens will not go under just because they lost my business but hopefully losing my husband, children, parents, aunts, uncles, cousins, and everyone else I can tell business something will happen. Plus my prescriptions at CVS will be cheaper than what I was paying at Walgreens. I called my insurance company, BCBS, explained the situation to which she gave me CVS as an option. ![]() I called customer service to file a complaint and was told the store manager would call me within the next 2 days. I left and will NEVER return to Walgreens. My guest was getting upset, as was I, with the rude service and the personal threat. **, who got on the intercom and told me to move my car or she was calling the police. He then had the "acting store manager", Ms. I said I would once he gave me my prescriptions. I had someone in the car with me to verify that he did say he would print them. ![]() I told him he said he would print them and give them to me. When I buzzed back and he answered, I asked for my prescriptions and was told "Your pharmacy can contact me and I will send them over". He also stated "Walgreens will no longer fill your pharmacy needs". I questioned the simple knowledge of this making sense and that is when he told me I 'insulted his pharmacy knowledge" so he told me he was printing my prescriptions and I could take them somewhere else to have filled. BUT they have my auto refill prescription (lower dosage) ready for me. No, he said they are waiting for verification from my doctor about dosage. ![]() So today when I voiced my frustration about auto refill medication filled last week (still sitting there, I had not picked up due to doctor appointment at end of week) but my doctor changed dosage, so I waited to pick up new dosage prescription. He would be rude, careless about the situation, and very unprofessional to the point of wanting to argue with me. ![]()
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